WPT Global Terms and Conditions
Welcome to WPTGlobal Casino! We are committed to providing you with a safe, fair, and enjoyable gaming experience. By accessing our platform at wptglobal.com or using our WPT Global app, you agree to comply with these Terms and Conditions. We encourage you to read this document carefully as it governs your relationship with us and outlines your rights and responsibilities when using our services.
1. About WPT Global
At WPT Global, we operate under the license of Everstronglink Limited, a company incorporated under the laws of Costa Rica. Our registered address is Province 01 San Jose, Canton 02 Escazu, San Rafael, On La Ceiba Street, House No. 400, Costa Rica. We hold License Number 0000005 from the Tobique Gaming Commission. Kashxa Limited, a Cyprus company with registration number 427606, acts as our payment agent.
Our WPTGlobal platform offers comprehensive gaming services including online poker, casino games, and sportsbook options. We serve players across multiple markets including the United States, Spain, Brazil, France, Indonesia, Vietnam, Thailand, Malaysia, and Taiwan. We provide our services in multiple languages to ensure accessibility for our diverse player base.
2. Eligibility and Account Registration
To create an account with WPT Global, you must meet the following requirements:
- You must be at least 18 years old or the legal gambling age in your jurisdiction, whichever is higher
- You must be located in a jurisdiction where our services are legally available
- You must provide accurate and complete information during registration
- You must not have been previously excluded or banned from our platform
We require verification of your identity through our KYC (Know Your Customer) process. You may be asked to provide documentation to verify your age, identity, and address. Our verification team at verification@wptglobal.com will review your documents within a reasonable timeframe.
3. Account Responsibilities
When you register with WPTGlobal, you agree to:
- Maintain the confidentiality of your login credentials
- Notify us immediately of any unauthorized use of your account
- Use only one account per person - multiple accounts are prohibited
- Keep your account information current and accurate
- Accept full responsibility for all activities on your account
At WPT Global, we reserve the right to suspend or close accounts that violate these terms. We may also request additional verification at any time to ensure account security and compliance with regulations.
4. Deposits and Withdrawals
Our WPTGlobal platform accepts various payment methods including Visa, Mastercard, Skrill, Neteller, cryptocurrency options, and many others. The minimum deposit amount is , and we process deposits instantly in most cases. We use Casino Coin as our internal currency, where 1 Coin equals 1 USD.
For withdrawals, we maintain the following policies:
- Minimum withdrawal amounts vary by payment method, typically between -
- Standard withdrawal cap is approximately ,000 per transaction
- We process withdrawals within 72 hours after verification is complete
- Players may submit one withdrawal request per day (non-VIP)
- Enhanced due diligence may apply to larger withdrawal amounts
At WPT Global, we reserve the right to limit withdrawal amounts based on your deposit history. Players whose balance exceeds 10× their lifetime deposits are limited to ,000 per month.
5. Bonuses and Promotions
We offer various bonuses and promotions at WPTGlobal, including our Welcome Offer of up to ,348 in total rewards. Our bonus terms include:
- Bonuses are available to first-time depositors only
- Bonus funds expire after 60 days if wagering requirements are not met
- You must fully use your initial deposit before withdrawing winnings
- Poker cashback: released per in rake/fees within 60 days
- Casino cashback: released per 0 wagered within 60 days
Our WPT Global promotions may include rakeback deals, tournament tickets, free spins, and other rewards. We reserve the right to modify or cancel any promotion at our discretion. Bonus abuse or fraudulent activity will result in forfeiture of bonus funds and potential account closure.
6. Game Rules and Fair Play
At WPTGlobal, we maintain strict standards for fair play across all our services:
- Use of bots, artificial intelligence assistance, or automated playing software is strictly prohibited
- Collusion, chip dumping, or any form of fraudulent play is forbidden
- We reserve the right to review hand histories and investigate suspicious activity
- Real-time assistance (RTA) tools are not permitted during play
- We may void games or confiscate winnings if unfair play is detected
Our WPT Global poker room operates with a transparent rake structure, and we provide 30% PLO rakeback to all players. We maintain comprehensive tournament schedules and cash game options with various stake levels.
7. Technical Requirements and Platform Access
Our services are available exclusively through our downloadable desktop client and mobile applications. We do not offer browser-based instant play. To access WPTGlobal, you must:
- Download our official app for iOS, Android, Windows, or macOS
- Maintain a stable internet connection
- Keep your software updated to the latest version
- Meet minimum system requirements for optimal performance
We are not responsible for connectivity issues, software conflicts, or technical problems on your device that may affect your gaming experience at WPT Global.
8. Responsible Gaming
At WPTGlobal, we are committed to promoting responsible gaming practices:
- We provide tools to help you manage your gaming activity
- You can set deposit, loss, and session limits
- Self-exclusion options are available if needed
- We offer resources and links to problem gambling support organizations
- Our staff is trained to identify signs of problem gambling
If you believe you may have a gambling problem, we encourage you to seek help from qualified professionals and utilize our responsible gaming tools.
9. Customer Support
Our WPT Global customer support team is available via email at customercare@wptglobal.com. We provide support in English, Spanish, and other languages. For specific issues, you can contact:
- General inquiries: customercare@wptglobal.com
- KYC verification: verification@wptglobal.com
- Payment issues: customercare@wptglobal.com
- Complaints: customercare@wptglobal.com
We strive to respond to all inquiries promptly and provide comprehensive assistance to resolve any issues you may encounter on our platform.
10. Intellectual Property
All content on our WPTGlobal platform, including software, graphics, logos, and text, is our intellectual property or that of our licensors. You agree not to:
- Copy, reproduce, or distribute our software or content
- Reverse engineer or attempt to extract source code
- Use our trademarks or logos without permission
- Create derivative works based on our platform
11. Limitation of Liability
To the fullest extent permitted by law, WPT Global and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our liability is limited to the amount of funds in your account at the time of any claimed breach.
12. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. We will notify you of significant changes through our platform or via email. Continued use of our services after changes are posted constitutes your acceptance of the modified terms.
13. Governing Law
These Terms and Conditions are governed by the laws of Costa Rica. Any disputes arising from these terms or your use of our services shall be subject to the jurisdiction of Costa Rican courts.
By using our WPTGlobal platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. We appreciate your choice to play with us and look forward to providing you with an exceptional gaming experience.
Content updated: May 19, 2026